PAX’s Elys Solution: A New Vision in Commerce

August 1, 2024

In an era where technology continues to redefine the way we conduct transactions, businesses must stay ahead of the curve to thrive in a rapidly evolving marketplace. As consumer expectations for seamless, secure, and innovative checkout experiences rise, it becomes crucial for enterprises to utilize advanced payment solutions that can meet these demands.  

As a global leader in secure payment solutions, we recognize the importance of developing cutting-edge technology to meet the ever-changing needs of both service providers and merchants. In the last few years, the industry has witnessed payment devices evolve from traditional terminals to Point of Sale (POS) solutions. While traditional terminals are typically used only for processing payments, POS systems provide a more comprehensive solution for managing sales, inventory, customer data, and more. 

Transitioning to a POS system allows companies to streamline their operations by centralizing their sales, inventory, and data into a single system. This enables them to better manage their inventory, automate their sales processes, and provide a more personalized customer experience. 

Forrester, one of the world’s most influential research and advisory firms, stated in their The Point-Of-Service Solutions Landscape, Q3 2024 report that, “The POS provides tools for in-store associates to engage customers, perform prepurchase adjustments (e.g., item void, price change) and appeasements (e.g., refund or exchange), and track post-purchase activity (e.g., fulfillment status, order history).” The report further cited, “Systems that offer in-store transaction processing and provide store associate tools that enhance customer experiences at the point of purchase through added store services, increased customer engagement, and improved store operations.” 

The latest exciting offering to join our PAX portfolio is the Elys Solution, comprised of the Elys Workstation (L1400) and the diverse peripherals designed to enhance its functionality. Our Elys Solution emerges as a game-changer, empowering businesses to embrace the future of the checkout experience. 

Elys Workstation (L1400) 
The Elys Workstation is the central element in the revolutionary Elys Solution and is a powerful, highly configurable POS which can transform the customer and merchant experience. It offers a single platform that can integrate all your business management solutions including payments, when paired with a PAX payment device, in-store ordering, inventory management, loyalty programs, report generation, and more by partnering with a PAX POS software partner. 

Featuring a vivid, 14” HD touchscreen, high-performance processor, Android 11™ operating system (OS), and 5MP front-facing camera, the Workstation also includes a multiport hub with several communication ports, and a mounting plate to securely fasten the workstation to a countertop.  

When used alone, the Elys workstation supports self-ordering and serves as a check-in station. When paired with its peripherals, this versatile POS provides a seamless user experience, and is ideal for many businesses, specifically restaurants, hospitality, and retail. 

Elys Payment Peripherals & Accessories: Customize to Fit Your Business Needs 
The Elys peripherals are external devices designed to enhance the functionality of the Workstation by providing additional features that do not accompany the base device. These peripherals include:  

• Elys Tablet (A3700)  
  The Elys Tablet is a stylish payment device that runs on an Android™ 11 operating system. Complete with dual MSR and dual ICC readers, it accepts all forms of payment, including contactless and QR codes. Its 7-inch customer-facing touchscreen provides a user-friendly experience for customers to confirm their order, check for accuracy, and customize tips.

It was designed so it can either connect to the Elys Workstation or detach from it. Connected, it delivers a complete check out experience as a standalone payment device. Detached, it becomes a mobile payment device, ideal for taking orders, pay-at-the-table, and line busting. Its two-sided pogo pins allow it to magnetically reattach either right-side up or upside down. 

• Elys Printer (T3180)  
  The high-speed Elys Printer delivers 260mm/s printing speed, is Wi-Fi™ and Bluetooth® capable, and is a must-have receipt printer for any POS system.  
    
• Elys Eye (T3300 & T3320)  
  The Elys Eye wireless scanner is available in two options, the: Elys Eye Touch (T3300) touchscreen, and the Elys Eye (T3320) non-touchscreen. The Elys Eye Touch boasts a high-performance camera, and a built-in speaker for use as a walkie talkie. It is portable and connects to the Elys Workstation via Wi-Fi™ or Bluetooth®, facilitating easy in-store communication. 
   
• Elys Kitchen Display System (KDS) 
  Designed to enhance productivity in many aspects of kitchen operations, including meal pacing, the Elys Display is available in two models: the K2160 with a 16” display, and the K2220 with a 22” display. With their large and vibrant touchscreens, these smart devices, powered by Android™, provide crystal-clear visibility and intuitive usability. They are rugged units with built-in controllers, and their IP55 waterproof rating guarantees exceptional protection against water and dust, ensuring reliable performance in demanding environments. 

All peripherals seamlessly connect to the Elys Workstation via a smart device management platform, LinkUp, that enables device-to-device connectivity and collaboration. 

Market Segment Application  
The Elys Solution caters to a vast range of industries, both small and large. From retail and restaurants to hospitality and transportation, here’s how the Elys Solution revolutionizes operations and brings tangible benefits to each sector: 

Retail:  
The Elys Solution provides a fast and accurate checkout process that saves time for both customers and staff. With its Octa-core processor and the ability to scan barcodes and QR codes, it delivers the speed and reliability required to process multiple transactions quickly and accurately. With the detachable tablet, line busting is also an option, which can significantly improve customer satisfaction. But that’s not all—here’s what the Elys Solution can bring to the table in the retail industry when paired with a PAX POS software partner: 

• Inventory management: Effortlessly keep track of inventory levels, automate the reordering processes, and ensure your shelves are always well-stocked 
   
• Sales analysis: Gain valuable insights into your sales performance, identify top-selling products, and make data-guided decisions to drive growth 
   
• Customer Data: Capture important customer information, understand their preferences, and tailor personalized experiences to boost loyalty and repeat business 
   
• Loyalty Programs: Engage customers with enticing rewards and promotions, building lasting relationships and fostering brand advocacy 
   
• Accounting Functions: Streamline your financial processes, automate calculations, and effortlessly stay on top of your finances 

Restaurant: 
In the bustling world of restaurants, speed, efficiency, and exceptional service are paramount. That’s why having the right POS is so important, as it’s essential that it keeps up with a fast-paced, high turnover environment. With a speedy processor, Android 11 OS, and dual display, our Elys solution is up for the challenge. The Elys Solution not only helps alleviate some of the stress endured by restaurant operators, but it streamlines both front-end and back-end operations, when paired with a PAX POS software partner, such as:            

• Order Taking: With a lightning-fast processor and a user-friendly interface, orders can be taken swiftly and accurately, ensuring a smooth flow of operations 
   
• Inventory Management: Efficiently track supply levels, receive automated alerts for low stock, and optimize your supply chain to avoid any culinary mishaps 
   
• Sales Analysis: Dive deep into your sales data, spot trends, identify top-performing menu items, and fine-tune your offerings to maximize profitability 
   
• Splitting Bills/Tips: Simplify the bill splitting process, calculate tips accurately, and ensure a seamless payment experience, including pay-at-the-table, for your guests 
   
• Loyalty Programs: Reward your loyal patrons, keep them coming back for more, and create a strong customer base that becomes the backbone of your success 

Hospitality:  
In the world of hospitality, the Elys Solution is a true game-changer, enhancing guest experiences, streamlining operations, boosting overall efficiency, and providing valuable insights for business management. Whether it’s a small boutique hotel or a sprawling resort, here’s how the Elys Solution benefits the hospitality businesses when paired with a PAX POS software partner: 

• Reservation Management: Effortlessly manage bookings, streamline check-ins and check-outs, and provide guests with a seamless experience from start to finish 
   
• Scheduling: Optimize staff schedules, assign tasks efficiently, and ensure smooth operations across all departments 
   
• Reporting: Access comprehensive reports on occupancy rates, revenue, and customer satisfaction, allowing you to make data-driven decisions to improve your business 
   
• Customer Relationship Management: Build strong relationships with your guests, personalize their experiences, and cultivate a loyal customer base 
   
• Managing Staff: Streamline HR processes, track employee performance, and ensure efficient communication and collaboration within your workforce 
   

Transportation:  
The Elys Solution is a great asset for transportation businesses including parking, taxis, and bus services. It can easily handle fast and secure payment processing, as well as streamline the ticketing process, reduce wait times for passengers, and improve overall efficiency.  

The dynamic POS can provide data analysis by generating reports on sales and passenger data, allowing transportation companies to identify trends, patterns, and opportunities for improvement like optimizing routes or adjusting schedules. The Elys Solution can drive the following when paired with a PAX POS software partner: 

• Fleet Management: Enables transportation businesses to track and monitor their vehicles in real-time. This includes GPS tracking, fuel consumption monitoring, maintenance scheduling, and driver performance evaluation 
   
• Inventory Management: Track and manage essential supplies and resources such as parking permits, taxi accessories, or bus tickets to ensure smooth operations 
   
• Safety and compliance: Stay compliant by adhering to regulations and safety protocols. From driver certifications to vehicle inspections, the Elys Solution streamlines the compliance process, providing peace of mind for both operators and passengers 
   
• Seamless App Integration: The Elys Solution can seamlessly integrate with third-party services such as ride-share apps, parking management systems, and travel booking platforms. This integration enables transportation businesses to expand their reach, attract new customers, and provide a seamless experience across different services 
   
• Loyalty Programs: Offer enticing rewards, discounts, and personalized perks to cultivate a loyal customer base and make passengers feel appreciated 

The key advantages of the Elys Solution are its scalability and versatility. Whether you’re a small business or a large enterprise, the Elys Solution can adapt to your unique needs. Moreover, the solution seamlessly integrates with various software applications, providing businesses with the flexibility to customize and streamline their payment environment. With the Elys Solution, businesses can grow and stay agile in a dynamic market landscape. 

To learn more about how the Elys Solution can help your business thrive, or to request a demo, contact [email protected].